Legal
Refund and Transfer Policy
This page is a working draft published while conference planning is underway. It will be reviewed and finalized before registration opens.
Current status
Registration is not open and no payments are being collected. Nothing on this page creates a financial obligation today.
The final policy, including specific deadline dates and any processing fees, will be published with registration and will be the version that applies to your purchase.
Planned refund windows
Full refund, less any processing fee, for cancellations received well in advance of the conference.
Partial refund for cancellations received during the intermediate window closer to the event.
No refunds for cancellations after the final deadline or for no-shows, since catering, materials, and venue commitments are made in advance.
Name substitutions
If you cannot attend, you may transfer your registration to a colleague at no additional cost up to a stated deadline. Substitutions are the recommended option for organizations and groups.
Group registrations
Group registrations follow the same refund windows. Reducing a group below a discount threshold may adjust the applicable rate for the remaining attendees.
If the conference changes or is cancelled
If Never Stopped Learning Consulting cancels the conference, registration fees will be refunded in full.
If the conference is rescheduled, registrations will carry over to the new dates, and attendees who cannot attend may request a refund.
Travel and accommodation costs are the attendee's responsibility in all cases. Refundable bookings and travel insurance are recommended.
How to request a refund
Refund and substitution requests should be submitted in writing through the contact page and will be confirmed by email. Approved refunds are issued to the original payment method.